Privacy & Data Protection

JYA999 Privacy Policy
Your Data, Handled with Care

JYA999 takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and how we keep it safe on our platform.

Last Updated: January 2025
How JYA999 Protects Your Privacy

Six commitments we make to every player on the JYA999 platform.

End-to-End Encryption

Every piece of data you send to JYA999 — from your login credentials to your payment details — is encrypted using industry-standard TLS protocols. Your information travels securely between your device and our servers, making it unreadable to anyone who might try to intercept it in transit.

No Selling of Personal Data

JYA999 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you. We only share it where strictly necessary to operate your account — such as with payment processors — and never for commercial gain by outside parties.

Secure Data Storage

JYA999 stores your personal data on secured servers with restricted access. Only authorised personnel who need your data to perform their job functions can access it. We conduct regular security audits to ensure our storage systems remain protected against unauthorised access or breaches.

Minimal Data Collection

JYA999 only collects the data we actually need to run your account and process your transactions. We do not collect unnecessary personal information. If a piece of data is not required to provide you with a safe and functional gaming experience, we simply do not ask for it.

You Control Your Data

JYA999 gives you meaningful control over your personal data. You can request to view the data we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data. Contact our support team to exercise any of these rights at any time.

Marketing Opt-Out Available

If you have opted in to receive promotional communications from JYA999, you can opt out at any time. Every marketing message we send includes an unsubscribe option. You can also manage your communication preferences directly from your JYA999 account settings without needing to contact support.


1 Introduction

Welcome to the JYA999 Privacy Policy. JYA999 is committed to protecting the personal information of every player who uses our platform. This policy explains in clear, straightforward language how JYA999 collects, uses, stores, and protects your personal data when you register, deposit, play games, or interact with any part of the JYA999 platform.

By creating an account on JYA999 or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how JYA999 handles personal data as described here, please do not use the platform. For questions about this policy, contact our support team at any time.

This Privacy Policy applies to all JYA999 services including the website, mobile platform, and any JYA999 app. It covers all players registered in Bangladesh and any other jurisdiction where JYA999 operates.

2 Data We Collect

JYA999 collects only the personal data that is necessary to provide you with a safe, functional, and enjoyable gaming experience. The categories of data we collect include:

Data Category Examples Why We Need It
Identity Data Full name, date of birth Age verification and account ownership
Contact Data Mobile number, email address Account communication and verification
Payment Data bKash/Nagad/Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser Security monitoring and fraud prevention
Usage Data Games played, session duration, bet history Platform improvement and responsible gaming
Verification Data ID document images (when requested) KYC compliance and withdrawal verification

JYA999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

3 How We Collect Your Data

JYA999 collects your personal data through several channels depending on how you interact with the platform:

  • Direct registration: When you create a JYA999 account, you provide your name, mobile number, and date of birth directly through the registration form.
  • Deposits and withdrawals: When you make a transaction on JYA999, your payment account details are collected to process the transaction.
  • Gameplay activity: JYA999 automatically records your game sessions, bet amounts, and outcomes as part of normal platform operation.
  • Device and browser data: When you access JYA999, our servers automatically log technical information including your IP address, device type, and browser version.
  • Customer support interactions: When you contact JYA999 support, the content of your messages and any information you provide is recorded to help resolve your issue.
  • Cookies and tracking technologies: JYA999 uses cookies to maintain your session and improve platform performance. See Section 6 for full details.

4 How We Use Your Data

JYA999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data in ways that are unrelated to your JYA999 account or that you would not reasonably expect.

  • To create and manage your JYA999 account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and unauthorised account access.
  • To monitor gameplay for responsible gaming purposes and identify players who may need support.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To send promotional offers and bonuses if you have opted in to marketing communications.
  • To improve the JYA999 platform based on how players use it.
  • To comply with legal and regulatory obligations applicable to JYA999.

JYA999 will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.

5 Data Sharing

JYA999 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

  • Payment processors: Your payment account details are shared with bKash, Nagad, or Rocket solely to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: When JYA999 requires KYC verification, your identity documents may be shared with a trusted verification service provider.
  • Fraud prevention services: Technical data such as IP addresses may be shared with fraud detection services to protect the platform and all players.
  • Legal authorities: JYA999 will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or to protect the rights and safety of JYA999 and its players.
  • Business transfers: In the event of a merger, acquisition, or sale of JYA999 assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom JYA999 shares data are required to handle it securely and in accordance with applicable data protection standards. JYA999 does not permit third parties to use your data for their own marketing purposes.

6 Cookies & Tracking

JYA999 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. A cookie is a small text file stored on your device when you visit JYA999. Cookies do not contain your payment details or passwords.

  • Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your preferences. You cannot opt out of essential cookies without affecting platform functionality.
  • Analytics cookies: Help JYA999 understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
  • Security cookies: Used to detect suspicious activity and protect your account from unauthorised access attempts.

You can manage cookie preferences through your browser settings. Blocking all cookies may affect your ability to log in and use certain features of the JYA999 platform. JYA999 does not use third-party advertising cookies or cross-site tracking technologies.

JYA999 does not use cookies to track your activity on other websites. Our cookies are limited to your activity on the JYA999 platform only.

7 Data Retention

JYA999 retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are:

  • Account and identity data is retained for the duration of your account plus a minimum of five years after closure to meet anti-money laundering record-keeping requirements.
  • Transaction records including deposits and withdrawals are retained for a minimum of five years in accordance with financial record-keeping obligations.
  • Customer support communications are retained for two years after the issue is resolved.
  • Technical and usage data such as IP logs are retained for up to 12 months for security monitoring purposes.

When your data is no longer required for any of the purposes described in this policy, JYA999 will securely delete or anonymise it so that it can no longer be linked back to you.

8 Data Security

JYA999 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include:

  • TLS encryption for all data transmitted between your device and JYA999 servers.
  • Encrypted storage of sensitive data including payment account references and identity documents.
  • Strict access controls ensuring only authorised JYA999 staff can access personal data, and only to the extent required for their role.
  • Regular security assessments and penetration testing of JYA999 systems.
  • Monitoring systems that detect and alert on suspicious access patterns or potential breaches.

While JYA999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, JYA999 will notify you promptly and take immediate steps to contain and remediate the incident.

You also play a role in keeping your account secure. Use a strong, unique password for JYA999 and never share your login credentials with anyone. Contact support immediately if you suspect unauthorised access to your account.

9 Your Rights

JYA999 respects your rights over your personal data. You have the following rights in relation to the data JYA999 holds about you:

  • Right to access: You can request a copy of the personal data JYA999 holds about you at any time.
  • Right to correction: If any of your personal data held by JYA999 is inaccurate or incomplete, you can ask us to correct it.
  • Right to deletion: You can request that JYA999 delete your personal data, subject to our legal obligations to retain certain records.
  • Right to restrict processing: In certain circumstances, you can ask JYA999 to limit how we use your data while a dispute or review is ongoing.
  • Right to withdraw consent: Where JYA999 processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time.
  • Right to data portability: You can request that JYA999 provide your personal data in a structured, commonly used format so you can transfer it elsewhere.

To exercise any of these rights, contact the JYA999 support team with your request. We will respond within a reasonable timeframe and may need to verify your identity before processing your request to protect your account security.

10 Minors

JYA999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on JYA999 or attempt to use any of our services.

If JYA999 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. Parents and guardians who believe their child may have registered on JYA999 should contact our support team immediately so we can take action.

11 Policy Changes

JYA999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we handle your personal data, JYA999 will make reasonable efforts to notify you via your registered contact details before the changes take effect. Continued use of the JYA999 platform after an updated policy is published constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically so you stay informed about how JYA999 protects your data. If you have concerns about any changes, contact our support team before continuing to use the platform.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how JYA999 handles your personal data, please get in touch with our support team:

  • Email: [email protected]
  • Live Chat: Available inside your JYA999 account dashboard
  • FAQ: Visit our FAQ page for answers to common privacy questions

JYA999 aims to respond to all privacy-related enquiries within 48 hours. For urgent matters such as a suspected data breach or unauthorised account access, please mark your message as urgent and our team will prioritise your case immediately.

For full details on your account rules and usage terms, please also read our Terms and Conditions and Responsible Gaming policy.


Your Privacy Is Safe. Now Let's Play on JYA999.

JYA999 is built for players in Bangladesh who want a fast, secure, and fair gaming experience. Register in under two minutes and start playing with confidence knowing your data is protected.